Once you have made sure both are 100% up to date, check to see if the problem has been resolved. If you haven’t already done it or haven’t done it in a while, you should make sure you are using the latest version of Windows 10 and have the latest BIOS version installed on your motherboard. You’ll need to continue with the other suggested solutions below if none of these suggestions work. If it hasn’t, and the red X remains, check the sync settings you are using for OneDrive, Dropbox, etc. Once you have either updated or uninstalled them from your computer, check to see if the problem has been resolved. To begin, the first thing you need to check are your Cloud services (all of them if you have multiple installed) Dropbox, OneDrive, Google Backup, etc. For more help, read how to Fix OneDrive sync problems. Click the blue or white OneDrive icon in the notification area to learn more about the problem. Youll see this in File Explorer or on the OneDrive notification area icons. (OneDrive Stopping Print Screen From Working) How Do You Remove Red Crosses (x) From Folder, File, and Drive Icons on Windows 10? A red circle with a white cross means that a file or folder cannot be synced. Related: How to Fix Print Screen Not Registering in Apps on Windows 10. So follow along as this article guides you several of them. For whatever reason, there isn’t a lot of information getting around on what causes this issue but there are quite a few potential solutions available.
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